The crew of the Goa-Delhi IndiGo flight, which was diverted to Mumbai due to poor visibility, endured the most harrowing 12 hours of their lives. IndiGo flight – 6E2195 – was scheduled to take off around 2.25pm on Sunday. When the plane landed in Mumbai at 11:40 pm after several hours of delay, a strange incident was waiting to unfold.
Ground staff connected a stepladder to the aircraft and asked passengers to disembark. The airline had kept food packets in the buses that carried them to the Terminal 1 building, but passengers refused to board.
Upset by the unexpected stopover, many of the passengers demanded to board the flight to Delhi immediately, but the passengers instead collected food packets and sat on the tarmac next to the parked aircraft. I had dinner there.
Aviation officials said the airport authorities had to call in Central Industrial Security Force (CISF) personnel to seal it off.
Finally, the plane departed for Delhi at 2:39 am on Monday.
An IndiGo spokesperson said, “We are aware of the incident involving IndiGo flight 6E2195, which was on January 14 from Goa to Delhi. The flight was diverted to Mumbai due to poor visibility in Delhi.” . We sincerely apologize to our customers and are currently investigating. We will take the necessary measures to avoid such situations in the future. ”
When contacted, a spokesperson for the Chhatrapati Shivaji Maharaj International Airport said that as the flight was already delayed in Goa, the passengers became restless and jumped out of the aircraft as soon as the stepladder was attached to it.
“The airport management, in coordination with the CISF rapid response team, has placed the passenger on lockdown in a safe zone as he refused to board the airline bus and proceed to the terminal building. They were kept under close surveillance of authorities and security personnel,” the spokesperson said, adding that the plane was diverted to Mumbai due to bad weather in Delhi.
On Monday, the Mumbai airport reported major disruption to flights arriving from Delhi. By 10:45 p.m., all 33 flights arriving in the city were delayed by 20 minutes to three hours.
IndiGo and Air India flights reported maximum delays on almost all flights. According to data from live broadcast flightradar24.com, the IndiGo flight, which was scheduled to land at 7:35 a.m., landed at 9:33 a.m., while the Air India flight, which was scheduled to land at 9:15 a.m., almost missed its landing date. We arrived two hours later at 11:08am. Air traffic surveillance website.
The delays worsened after 1 p.m. The IndiGo flight, which was scheduled to arrive in Mumbai at 1:30 pm, landed at 3:47 pm, 2 hours and 28 minutes later. Another IndiGo flight, which was scheduled to arrive at 6.30 pm, was delayed by 3 hours and 20 minutes and landed at 9.47 pm, according to the data.
According to Flightradar24.com, during peak hours on Monday evening, Mumbai airport reported an average flight delay of 70 minutes and a disruption index of 5, which indicates flight delays and cancellations. A total of 217 flights (45% of all flights) arriving on Monday were delayed and 25 were canceled.
Meanwhile, 347 flights, or 73% of all flights departing from Mumbai, were delayed and 36% were cancelled.
(Information provided by Satish Nandgaonkar)