Earlier this month, reports emerged that the Android 14 update was causing issues for some Pixel 6 users. Google currently says it has a fix that works around the issue and is working on another update to repair affected devices, but not everyone will benefit.
As a quick refresher, Pixel 6 users reported that upgrading to Android 14 caused issues with their device’s storage. Specifically, users who have multiple profiles on their device can no longer access their phone’s storage after the update.
Android expert Mishaal Rahman detailed Google’s efforts to solve this problem on Threads.Citation information Shared on Google’s issue tracker websiteRahman noted that the search giant has already rolled out a Google Play system update that “prevents this issue from occurring on additional devices.”
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This is good news for Pixel 6 owners who have been holding off on updating to Android 14, but it’s not much help for those already affected by the issue. Thankfully, Google is working on a fix.
Google expects “a system update to repair the issue and restore access to your media files without requiring a factory reset,” but did not say when the update would be available. do not have.
Unfortunately, Google also admits that there is no fix for people whose phones are “stuck in a ‘Pixel is booting’ boot loop.” However, the company is investigating ways to recover some data and will provide more information as it becomes available.
Rahman explained that this type of boot loop can occur if a user refuses to factory reset a device that keeps restarting.
Finally, Google says people with Pixel smartphones running Android 14 should avoid creating or logging in to secondary users on their devices until the company releases an update that fixes the issue. I warned you that. This warning includes both people who have not experienced this issue and those who have already addressed the issue with a factory reset.