One passenger said he had been waiting on the airline’s phone for more than nine hours trying to change his flight reservation.
Flights at Munich Airport, Germany’s second busiest hub, continue to be disrupted, with flights suspended until noon today (Tuesday).
Late last night, the airport issued a notice saying, “On Tuesday, May 12, there will be no take-offs or landings from 6 a.m. until noon, when flights begin.The reason for this is the cold rain that fell from Monday into the night.” As it is Tuesday, safe flight operations will not be possible in the morning. ”
The airline also said it hopes to resume operations at noon after the runway is de-iced.
However, most passengers should not expect to travel today, and the airport said: “For safety reasons, it is anticipated that the majority of flights will have to be canceled for the remainder of the day.”
Airport warns passengers not to go to airport
The airport warned passengers to stay home unless their flight is confirmed for departure.
Many passengers took to social media to complain about the service they received from airlines, with some saying multiple flights were cancelled. The airport told one passenger that it was the “first time” it had snowed.
A similar situation occurred at Munich Airport in December last year. 133 flights canceled due to frozen runway.
Munich Airport: Flight disruptions continue
munich The airport was closed for the first time on Saturday after heavy snowfall. The chaos continued Sunday and Monday.
Of the 840 flights scheduled at the airport yesterday, 230 were cancelled.
The Christmas market at the airport is also closed.
Some passengers have questioned on social media why Munich Airport cannot cope with freezing rain and snow like other airports.
What is your advice for passengers at Munich Airport?
Airports and airlines are directing passengers to check airline websites and apps for flight information.
The airport has repeatedly urged passengers on Twitter not to go to the airport unless their flight schedule is confirmed. In a tweet yesterday, a user commented, “It’s snowing for the first time, huh?” The airport responded, “Yes, it’s my first time.”
Lufthansa German AirlinesOne of the major airlines that use the airport said yesterday that it would be “forced to cancel additional flights” due to “frozen airport equipment and snow accumulation on vehicles.”
They advised passengers to “check flight status on Lufthansa.com or the Lufthansa app before going to the airport.”
Deutsche Bahn advises people not to travel to or from Munich
Bad weather continues to have a major impact on rail travel.
There were only a few long distance trains running from here yesterday. munich The city’s main railway station, Central Station.
train driver german railways (DB) advised passengers to postpone travel until at least today (5 December).
What are the rights of train passengers?
Passengers who wish to postpone their trip from December 2nd to 4th due to weather will be able to use their tickets at a later date.
If you are heading to the same destination, you may choose to take a different route than the one you booked. Seat reservations, on the other hand, can be canceled for free.
refund This is also possible if the passenger is unable to travel at a later date.
For customers who would like to know more about the situation, we have set up a toll-free hotline (08000-996633).
What other rail services will be affected?
S-Bahn and regional services around Munich are also affected, and the tracks are expected to be gradually improved over the next few days.
There was still no means of transportation between the state capital and Innsbruck or Salzburg. Austria, as well as Zurich, Switzerland. Those services were scheduled to resume on Tuesday.
DB said the cold weather could also cause train cancellations and delays in other parts of Germany.
“It’s already the third day of being stranded in #Munich.”
Passengers took to social media to complain about the service they received from airlines during the disruption.
A German user posted a photo of his phone, which showed a 9 hour and 12 minute call. He said he was trying to contact Lufthansa.
User Kelly Tudor asked British Airways for help getting her home due to a family emergency.
Some people were more positive, posting a snow-covered photo from Munich.