Surbhi Chandna slammed Vistara in multiple social media posts. (File)
Television actor Surbhi Chandna, known for her role in Naagin 5, has accused low-cost airline Vistara of “mentally harassing her” after her priority baggage was left behind at the Mumbai airport and ground staff misbehaved with her. ” was accused.
Vistara assured the actor that her issues would be addressed on priority.
Chandna, who also appeared in Taarak Mehta Ka Ooltah Chashmah and 2012 series Qubool Haislammed Vistara in multiple posts on her social media handles on Saturday.
The WORST AIRLINE award is @airvistara Priority bags were dropped off for reasons best known to them. They wasted a whole day and I’m still not sure if the bag got to the mother properly.False promises by incompetent staff Terrible delays by airline
— Surbhi Chandna (@SurbhiChandna) January 13, 2024
“Worst airline award goes to @airvistara. Priority bag was dropped off for reasons best known to them. They wasted an entire day but the bag never made it to the right mother. “I’m still not sure. False promises by the airline. Incompetent staff, terrible delays by the airline,” she told X.
This prompted the airline to request immediate action from X and ask for the booking details to address the issue.
“After mentally torturing me, I’m not even sure they can arrange for a vendor to send the bag in case they ever find it.False promises by incompetent staff have caused them to mentally torture me. It caused harassment…horrible delays by the airline. “I encourage you to think 100 times before flying on this pathetic airline,” reads the full post on Instagram Stories. .
Also read | Actor Radhika Apte trapped at airport for hours without access to toilet or water
In another post, she accused Vistara ground staff of being “extremely rude” at the Mumbai airport.
“Deepika Pawar – @Vistara The ground staff at the Mumbai airport was very unprofessional, untrained and didn’t seem to make the situation worse. Her attitude was very rude and she said, ‘I don’t want your bag. I can’t promise anything because I don’t know when it will arrive.” Also, when asked about the delivery, she said, “The carrier is busy, so I can’t deliver the package to you. It would be better if you come and pick it up.” This is the airline’s fault. It’s a shame for the company’s staff and service.” She is,” her Instagram Story said, with the text in all caps.
Vistara quickly responded to X’s post, saying, “Hi Chandna, we are looking into this matter. Rest assured we will address this issue on a priority basis.”
Her incident comes on the heels of another celebrity airport nightmare on Saturday. Actor Radhika Apte yesterday spoke about her ordeal at the airport where she was trapped inside the airport bridge along with other passengers after her flight was delayed. The “Sacred Games” actor did not name the city or airline, but shared photos and videos on Instagram.
