He is furious after the domestic airline he was scheduled to fly on was “delayed” and provided passengers with “terrible service”. He shared his experience about a recent flight on his His X (Twitter) account. He talked about how he was asked to wait several hours after his flight was delayed. Kapil admitted that the staff had told him, “The pilot is stuck in traffic.”
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As they waited in line, they shared footage from the airport showing how much they were suffering because of the airline. In another video, customers were seen changing their flights.
His tweet read, “Dear @IndiGo6E, you first made us wait 50 minutes on the bus and now your team is saying the pilot got stuck in traffic, what? ?” was written. Really ? We were supposed to take off by 8pm, it’s already 9:20, there’s still no pilot in the cockpit, do you think these 180 passengers will fly on Indigo again? #indigo 6E 5149 Please don’t be #shameless. ”
Another posted: “Now they say all passengers have been cleared from boarding and will be sent on another aircraft, but we have to go back to the terminal again for security check #indigo.” @IndiGo6E. People are suffering, lying, lying. There was also an elderly passenger in a wheelchair who was in poor health. shame on you. “
Reacting to Kapil’s tweet, the airline said:
“Thank you for taking the time to speak with the airport management. We sincerely regret any delays caused by operational reasons at Chennai Airport. We appreciate your understanding and will provide you with better service next time. We will do our best to do so.”
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posted in the comments section to express their views on it. “Unacceptable delay by IndiGo, frustrating passenger experience,” one user wrote. Another user wrote, “Just two days ago, our flight 6E2013 was scheduled to depart at 10:15 am but was delayed until 1 am. Another flight from Delhi to Surat was also delayed by up to 5 hours. It’s like a local bus. Be sure to factor in a two-hour delay before booking.” Flight. ‘ Another user said, “The way @IndiGo6E treats passengers very harshly even if they are delayed by a few minutes. They should be penalized for wasting the passengers’ time.” .
Professionally, Kapil is best known for his work on ‘The Kapil Sharma Show’.
