Only after receiving assurances about her actions did the airline agree to put the passenger on the next available flight.
The executive, also at the center of the controversy, was flying business class on the plane. air indiaAccording to officials, on Tuesday (March 5th) flight from Delhi to London, it was discovered that she started using rude language towards the flight attendants, and as the behavior continued, the flight attendant alerted the captain. It is said that he did. “Some of the other passengers in business class also felt that she was being disrespectful. As the flight was long, almost nine hours, the captain decided not to take off with any passengers who might be a nuisance. She was dropped off,” the official said. Checked baggage for people who are not on the plane must be unloaded, which takes time. Due to this procedure, the flight’s departure was delayed by about an hour.
A spokesperson for AI said: “We are aware of the incident on flight AI-161 on March 5, 2024. A passenger traveling in business class was involved in a pre-scheduled altercation with a flight attendant before the captain I deplaned on advice.” AI prioritizes the safety and security of all passengers and crew and strictly adheres to the regulations governing it. ”
“Flight AI-161 departed with a delay of approximately one hour after disembarking. The disembarked passenger was traveling for unavoidable reasons and we have accommodated him on a subsequent flight in accordance with our written assurances. We sincerely apologize for the inconvenience caused.The delay caused inconvenience to other passengers,” the spokesperson said.
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The executive asked the airline that it was “very important” that he be in London when disembarking. “She assured us about her actions, so we put her on the next flight to London. We don’t want to bother anyone, but we don’t want her to get unruly on the flight. “The behavior is never acceptable, and it doesn’t matter whether the passenger is unlawful or not.” “Whether a member of the public or a public figure. The safety of all passengers and crew is of paramount importance to us,” the official said. Told. The next flight to London departed four hours later, and the passengers boarded it.